Dear Kent,
I seldom take the time to write letters, particularly testimonial type letters but your standard of service and performance throughout the search for and purchase of our boat has been so good that I would be remiss if I did not thank you in writing.
Throughout the process you were always willing to educate and humor me without ever making me feel badly about my relative lack of knowledge. You were always willing to go the extra mile whether it was showing of boats here in the area or going out of the way while in another area to check out a possible lead. You helped us narrow down choices and prioritize needs until we were able to make an informed decision.
You were always willing to share your thoughts and your resources and never once did you show impatience with either me or my wife with our myriad of questions and concerns.
Also your service and commitment did not end when the sale was completed and you had your commission- it has continued through the delivery. This commitment to excellence is not seen often in business and speaks well for you personally and professionally. So this is a long way to go about saying it but Thanks for everything you have one for us and please feel free to use me as a reference at any time.

Sincerely Yours,